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Terms of Business

1.  Installation Work:

  • All electrical installation work will comply with BS7671 and any amendments in force at the time of the works.

  • All electrical installation work will comply with applicable Building Regulations in force at the time of the works.

  • Where work is to extend or modify existing circuits, costs quoted assume that the existing installation is in adequate condition and complies with minimum current regulations. Any works found required to bring the necessary parts of the existing installation up to standard will be at additional cost.

  • Unless stated otherwise, all cables will be concealed by chasing into the building fabric or concealed in building voids, under floors, etc. Where impracticable, cabling will be neatly surface run, either clipping direct or housed in trunking/ conduit.

  • Where carpet or flooring coverings may require lifting to allow concealed installation work, no charge is made for this service, with best endeavours being made to avoid damaging them and to refit them to an acceptable standard. However, consideration of employing a specialist fitter may be prudent, at your cost, to effect a fully satisfactory reinstatement.

  • Where agreed beforehand, chases to walls, etc will be re-filled to 2mm below plaster finish depth, however final finishing of skim coat plaster and final decoration is excluded.

  • All endeavours will be made to undertake installation work to a clean standard, using dustsheets and vacuum cleaning equipment as necessary.

  • The quotation outlines the expected duration of the installation work.

  • Whilst undertaking the installation work at the property, the client is required to provide water, power and toilet facilities free of charge

  • Electrical installations require a full or partial shutdown of electrical supply, to ensure safe installation.  Whilst the operative shall advise the client prior to shutdown, permission to shut down power as required shall be deemed have been granted by the client, at the outset of works and Vestrimedd Ltd shall not be liable for any losses incurred as a result of an electrical shutdown.

2.  Exclusions:

  • Clearing and / or moving of furniture and other items blocking access to work areas are not included.

  • Re-decoration and final making good is excluded from quoted costs, unless specifically detailed as included.

  • Removal from site and disposal of rubble, fittings, wiring, materials, general waste and packaging is not included.


3.  Extras and Variations:

  • All extras and variations must be agreed in writing prior to commencement.


4.  Pricing:

  • The costs quoted assume continuous and unhindered access to the site by prior arrangement with you.

  • Unless stated otherwise, the costs quoted assume standard working hours between the hours of 9.30am to 5.00pm Monday to Friday. Work required outside these hours may attract out of hours premium rates.

  • All figures quoted are subject to VAT at the prevailing rate.

  • All figures quoted are valid for a date of 14 days from the date of the estimate or quotation.


5.  Deviations from Building Regulations and BS7671:

  • All work where applicable, will be executed fully in compliance with applicable Building Regulations and BS7671 in force at the time of the work, particularly in respect of work in dwellings to allow the legal Part P obligations to be met. Where a Client requires deviation from such regulations, a written instruction and record will be required.


6.  Risk and Title of Goods and Property:

  • The risk in all goods supplied shall pass to the Client upon delivery.

  • All goods supplied shall remain property of Vestrimedd Ltd. until all sums due have been paid in full.

  • In the event that invoices for completed work remain unsettled for 14 days after invoice due date, recovery action will commence to collect materials used and installed

  • The client is responsible for ensuring that the property is insured for the duration of the installation work.


7.  Warrantee:

  • Vestrimedd Ltd. warrants its indoor installation work to be defect free for a period of 24 months from invoice date. Such cover does not extend to goods not supplied by Vestrimedd Ltd. physical damage to products, or any instance where the original installation has been altered or tampered with subsequently by third parties.

  • Vestrimedd Ltd. warrants its outdoor installation work to be defect free for a period of 12 months from invoice date, and 6 months for any connections which are buried in the ground, patios, decks or similar.  Such cover does not extend to goods not supplied by Vestrimedd Ltd. physical damage to products, or any instance where the original installation has been altered or tampered with subsequently by third parties.

  • In the event of a failure in outdoor product performance (eg. water ingress), for a product which was originally supplied by Vestrimedd Ltd., Vestrimedd Ltd. will provide a new replacement product, if the original product can be removed and returned to the supplier, within its warrantee period. 

  • Replacement, or remedial outdoor work outside of this warrantee period is a chargeable, new service.

  • Vestrimedd will not be liable for any losses incurred by the customer or third party arising from a loss of power due to electrical failure.

  • All warrantees are invalidated in the event that payment for a valid invoice is not received within the required period - see 8, below


8.  Payment:

  • Payment terms are 14 days (maximum) from the date of invoice

  • Unless agreed in writing payment in full must be made on completion of the specified works to Vestrimedd Ltd.

  • Stage payments will be requested by prior arrangement where planned works take longer than 10 days.  We reserve the right to request from you stage payments in the instance where works take longer than 10 days. 


9.  OLEV Grants

  • Where applicable, eligibility for the OLEV grant is assumed in quotations though the customer's attention is drawn to the document which is found here, in particular the elements relating to eligibility of the client, vehicle and property.  In the even that a grant is declined by OLEV the full invoice shall be due to Vestrimedd Ltd. to be paid by the customer.

10.  Complaints

  • Customers may raise formal or informal complaints in accordance with the company Complaints Procedure, which is found here.


11. Acceptance of Terms

  • Clients are deemed to have accepted these Terms and Conditions of Business by inviting Vestrimedd’ s representative into their property to commence works.

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